Recommended products

Shoptet

Foxdeli uses the related products set up for items in your Shoptet admin.

1. Make sure the Shoptet Related products extension is active. It is included from the Business plan up; on the Free and Basic plans you buy it separately. Details are in the Shoptet help center.
2. In the Shoptet admin, open Products → product detail → Related tab and add related products. You can enter them manually, have them suggested with the Generate related products button, or import them. If you have Pair mutually switched on in the settings, it is enough to set the link on one of the products – Foxdeli picks it up in both directions. Related products filled in automatically from a category (a setting in the category detail) are not transferred to Foxdeli: Shoptet picks these products at random only when the page is displayed, and they are not stored with the product.

How Foxdeli selects the products:

• For an order, it takes the related products of all ordered items: it goes through the items in the order they appear in the order and, for each one, takes the related products in the order they are listed on the Related tab. No more than 12 in total.
• For a product with variants, it uses the price and image of the first variant. Shoptet always links related products to the whole product, not to a variant.
• Foxdeli does not use Shoptet's “Similar products”.

A change to related products in Shoptet shows up in new orders within a few minutes. For existing orders, the list is refreshed the next time the order changes in Shoptet.

Shopify

Foxdeli uses the recommendations generated by Shopify itself (the same ones as in the “You may also like” section of your e-shop).

• Shopify creates them automatically based on sales, product descriptions and collections. If you want to influence the recommendations, set Related products for your products in the Shopify Search & Discovery app (Apps → Search & Discovery → Product recommendations). The steps are described in the Shopify Help Center.
• For an order, Foxdeli takes the recommendations for the ordered products and shows 3, 6 or 9 products, depending on how many Shopify offers.
• For a product with variants, it uses the price and image of the first variant.

Custom API integration

You send the recommended products for each order yourself in the recommendedProducts field, either when you create the order or when you update it. Which products you send is up to you.

• Documentation: Create order – request, field recommendedProducts.
• For each product, we recommend filling in at least the name, product detail link, image and price. Without a link, and without a name or an image, the product will not appear in the e-mail.
• The price is optional. If you include it, it must contain both the amount and the currency (amount and currency); otherwise the API rejects the whole order with a 400 error.
• No more than 12 products are stored with an order; any others are not used.
• If you send the field when updating an order, it replaces the entire existing list. An empty array clears the list. If you leave the field out, the list stays unchanged.

Upgates

Recommended products are currently not supported for the Upgates integration.