E-mails and SMSSMS statistics
How many SMS were sent and delivered, how many customers clicked the tracking link and why some SMS were not sent – an overview in Analytics → SMS.
- Unsent SMSShows how many SMS were due to be sent in the period but weren't, and what share of all SMS that is. Below it is a breakdown by reason: Missing or invalid number – the order has no phone number, the number is invalid or…
- SMS deliveryThe chart shows the ratio of delivered SMS, undelivered SMS and SMS without a delivery confirmation. An undelivered SMS means the operator didn't deliver it to the customer, for example because their phone was switched…
- SMS by dayThe bar chart shows sent and delivered SMS and clicks on individual days. For a longer period (over 92 days) the chart switches to weeks, and for a period longer than about a year to months. Click an item in the legend…
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