Boxpi

How to connect carrier data 🚚

Boxpi hands parcels over to final carriers. Foxdeli tracks them through the Boxpi connection, which reports the status of the final carrier with every parcel.

1. Ask Boxpi for an API key for the connection to Foxdeli.
2. Open the carrier connection form for Boxpi and paste the API key.

Tracking without login details

If you don't have login details, for example when you ship through a fulfillment service, tick Track without login details in the form. The parcels are then tracked through public tracking, the way the customer sees them. Foxdeli recognises the final carrier by the tracking number and tracks the parcel through its public tracking. Some final carriers have no public tracking (for example DHL or Orlen); their parcels are not tracked without an API key. For GLS, the postal code of the order address is used for tracking. Public tracking may show fewer parcel statuses than a connection with login details.

Not sure what to do? Write to us in the chat and we’ll be happy to help.