Foxdeli completely replaces* communication from carriers with your own. Customers gain a complete overview of their shipments, buy more products, and stop inquiring about the status of their shipment.
In Foxdeli, communication includes:
Your own Track & Trace page, instead of the carrier's shipment tracking page.
Mailing, which means your own notification emails during order delivery instead of carrier emails.
Advertising campaigns that place your banners on the mentioned T&T page and in notification emails.
Track & Trace page
General shipment tracking pages do not encourage customers to buy more products, yet they check their order status up to 3 times. Keep your brand in mind and redirect customers back to your e-shop using modern content that converts.
Banner campaigns that increase sales.
Custom design for the shipment tracking page.
72 hours longer customer engagement.
Mailing
Generic carrier emails are often ignored. With Foxdeli, you can replace them with your own notification emails with an impressive 85% open rate. Inform customers about the status of their order with clear and understandable email communication, to which you can also add your own advertising campaigns.
99.9% email deliverability.
Custom design of email templates.
Banner campaigns that increase sales.
Campaigns
Increase revenue with marketing campaigns on T&T pages and in notification emails that 8 out of 10 of your customers will open. You can launch banner campaigns in just a few minutes and then watch the increase in additional sales.
Custom banner design.
Responsive display on all devices.
24% more repeat purchases.
Ratings
After delivery, offer automated delivery ratings. Collect practical insights directly from customers and improve the post-purchase experience, so customers return more often and recommend your e-shop.
Fewer negative reviews on comparison websites.
Identification of unreliable logistics partners.
Intuitive and fast rating mechanism.
*Communication will be completely replaced only if the carrier's communication is turned off. In most cases, this step should be discussed with your specific carrier's sales representative.