[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"help-site-en":3,"help-alternates":181,"help-article-en-payment-details-in-order-summary":194},{"siteName":4,"titleSuffix":5,"gtmId":6,"cookieConsent":7,"contactEmail":8,"searchPlaceholder":9,"nav":10,"footerColumns":24,"socialHeading":93,"social":94,"footerLogoUrl":111,"labels":112,"baseUrl":180},"Help Center","| Foxdeli Help Center","GTM-K7426S6",false,"info@foxdeli.com","Search the Help Center (e.g. DPD, workflow…)",[11,15,18,21],{"label":12,"url":13,"newTab":7,"hidden":7,"mobileOnly":14},"Categories","\u002F",true,{"label":16,"url":17,"newTab":7,"hidden":7,"mobileOnly":7},"What’s new","\u002Fchangelog",{"label":19,"url":20,"newTab":14,"hidden":7,"mobileOnly":7},"Developer portal","https:\u002F\u002Fapi.foxdeli.com\u002F",{"label":22,"url":23,"newTab":14,"hidden":7,"mobileOnly":7},"Foxdeli.com","https:\u002F\u002Fwww.foxdeli.com\u002F",[25,43,55,70,81],{"heading":26,"links":27},"Our 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conditions","https:\u002F\u002Fwww.foxdeli.com\u002Flegal\u002Fterms-and-conditions",{"label":88,"url":89,"newTab":7,"hidden":7},"Privacy policy","https:\u002F\u002Fwww.foxdeli.com\u002Flegal\u002Fprivacy-policy",{"label":91,"url":92,"newTab":7,"hidden":7},"Cookie policy","https:\u002F\u002Fwww.foxdeli.com\u002Flegal\u002Fdata-protection","Follow us",[95,99,103,107],{"network":96,"label":97,"url":98},"linkedin","Linkedin","https:\u002F\u002Fwww.linkedin.com\u002Fcompany\u002Ffoxdeli",{"network":100,"label":101,"url":102},"facebook","Facebook","https:\u002F\u002Fwww.facebook.com\u002Fpeople\u002FFoxdelicom\u002F100068637951464\u002F",{"network":104,"label":105,"url":106},"instagram","Instagram","https:\u002F\u002Fwww.instagram.com\u002Ffoxdelicom\u002F",{"network":108,"label":109,"url":110},"tiktok","TikTok","https:\u002F\u002Fwww.tiktok.com\u002F@foxdelicom","https:\u002F\u002Fwww.foxdeli.com",{"breadcrumbHome":4,"breadcrumbTopics":12,"lastUpdated":113,"inThisArticle":114,"articlesInTopic":115,"moreArticlesInTopic":116,"moreTopics":117,"moreQuestions":118,"contactUs":119,"showAll":120,"popularSearches":121,"topicArticlesOne":122,"topicArticlesFew":123,"topicArticlesMany":123,"newsAll":124,"homeContactTitle":125,"homeContactText":126,"changelogAdded":127,"changelogNew":128,"changelogUpdate":129,"changelogHeading":130,"changelogDescription":131,"changelogBreadcrumb":16,"changelogSeoTitle":130,"changelogFeed":132,"tagSeoTitle":133,"tagDescription":134,"searchSeoTitle":135,"searchEmpty":136,"notFoundTitle":137,"notFoundText":138,"notFoundButton":139,"notFoundSeoTitle":140,"notFoundStep1":141,"notFoundStep2":142,"notFoundStep3":143,"notFoundStep4":144,"notFoundRetry":145,"notFoundRetry1":146,"notFoundRetry2":147,"notFoundRetry3":148,"notFoundSuggest":149,"errorTitle":150,"errorText":151,"searchLabel":152,"searchShowAll":153,"searchArticleBadge":154,"searchMoreSections":155,"searchStatus":156,"searchResultOne":157,"searchResultFew":158,"searchResultMany":158,"searchResultsFor":159,"searchPrompt":160,"searchTop":161,"searchEmptyHint":162,"searchStartHint":163,"ariaMainNav":164,"ariaMenu":165,"ariaBreadcrumbs":166,"ariaTags":167,"ariaSearchResults":168,"language":169,"untranslated":170,"cookieTitle":171,"cookieText":172,"cookiePrivacy":173,"cookiePrivacyUrl":89,"cookieAccept":174,"cookieReject":175,"cookieCurrentYes":176,"cookieCurrentNo":177,"cookieKeep":178,"cookieSettings":179},"Last updated:","In this article","Articles in this category","More articles in this category","More topics","Still have questions?","Contact us","Show all","Popular searches:","{count} article","{count} articles","All news","Didn’t find your answer?","Write to us, we’re happy to help.","Added","New article","Update","What’s new in Foxdeli","New Foxdeli features and new or updated guides.","Subscribe via RSS","Tag: {name}","Guides tagged {name}.","🔎 Search results","We looked everywhere but couldn’t find what you searched for.","Addressee unknown","We drove right up to the door, rang the bell and nobody answered. The page may have moved away, or there’s a typo in the address.","Go to all topics","Page not found 😔","Sent: you clicked a link","On the way: we searched every article and topic","Out for delivery: the courier is ringing at {path}","Not delivered: nobody by that name lives here","Try delivering again","Attempt 2: the courier rang twice. Still nothing.","Attempt 3: we asked the neighbors too. Nobody’s seen the page.","Attempt 4: the courier gave up and went for a coffee. Better try all topics.","Maybe you were looking for","Something went wrong","The page couldn’t be loaded. Please try again in a moment.","Search the Help Center","Show all results ({count})","Article","More places in this article: {count}","{results}, use the arrow keys to select.","{count} result","{count} results","Results for “{query}”","What are you looking for?","Showing the top {count}. Try adding another word to narrow down your search.","Try a shorter or more general term, or browse the topics below.","Type what you need help with in the box above, or browse the topics below.","Main navigation","Menu","Breadcrumbs","Tags","Search results","Language","This page has not been translated into English yet, so it is shown in Czech.","May we add a cookie to your parcel?","If you choose “Yes”, we load Google Tag Manager and, with it, Google Analytics and Foxdeli’s marketing tools, which use cookies. If you choose “No”, none of this loads and the Help Center works exactly the same.","How we handle personal data","Yes, add it","No, thanks","Current choice: Yes","Current choice: No","Leave it as is","Cookie settings","https:\u002F\u002Fhelp.foxdeli.com",[182,186,190],{"locale":183,"label":184,"href":185,"hreflang":14},"cs","Čeština","\u002Farticle\u002Fplatebni-udaje-ve-shrnuti-objednavky",{"locale":187,"label":188,"href":189,"hreflang":14},"en","English","\u002Fen\u002Farticle\u002Fpayment-details-in-order-summary",{"locale":191,"label":192,"href":193,"hreflang":14},"de","Deutsch","\u002Fde\u002Farticle\u002Fzahlungsdaten-in-der-bestelluebersicht",{"slug":195,"id":196,"translated":14,"title":197,"subtitle":198,"updatedAt":199,"publishedAt":200,"tags":201,"seoTitle":200,"seoDescription":198,"metaDescription":198,"topics":202,"html":213,"toc":214,"related":223,"allTopics":296},"payment-details-in-order-summary","platebni-udaje-ve-shrnuti-objednavky","Payment details in the order summary","Setting up payment details.","2025-04-04","",[],[203,208],{"slug":204,"title":205,"description":206,"icon":207},"account-settings","Account settings","We’ll help you set up your entire account from start to finish.","\u002Fmedia\u002Ftopics\u002Fnastaveni-uctu.svg",{"slug":209,"title":210,"description":211,"icon":212},"emails-and-sms","E-mails and SMS","Set up e-mails and SMS for your customers with ease in the editor.","\u002Fmedia\u002Ftopics\u002Femailove-sablony.svg","\u003Cp>In Foxdeli, you can point the customer to a payment gateway and show them the payment details, including a QR code, in case they haven’t paid for their order yet and no longer have the payment details from the e-shop’s page at hand.\u003C\u002Fp>\u003Cp>That’s why Foxdeli lets you fill in your e-shop’s payment details, which are then shown in the e-mail.\u003C\u002Fp>\u003Cblockquote>Note: these details are only shown in the “Order accepted” e-mail, and only if the customer chooses online payment.\u003C\u002Fblockquote>\u003Cdiv id=\"what-do-the-payment-details-look-like-in-the-e-mail\">\u003Ch2>What do the payment details look like in the e-mail?\u003C\u002Fh2>\u003Cp>The customer receives the details you filled in in the e-mail with the “Order accepted” status. It also contains a link to the payment gateway and, depending on your choice, the account number and a QR code.\u003C\u002Fp>\u003Cp>‍\u003C\u002Fp>\u003Cfigure class=\"w-richtext-align-fullwidth w-richtext-figure-type-image\">\u003Cdiv>\u003Cimg width=\"652\" height=\"798\" alt=\"\" src=\"\u002Fmedia\u002Farticles\u002Fplatebni-udaje-ve-shrnuti-objednavky\u002Ffile-l9og5i2xnw.png\" loading=\"lazy\">\u003C\u002Fdiv>\u003C\u002Ffigure>\u003C\u002Fdiv>\u003Cdiv id=\"where-and-how-do-i-enter-the-payment-details\">\u003Ch2>Where and how do I enter the payment details?\u003C\u002Fh2>\u003Cp>You enter the payment details in “Settings”: click the e-shop icon and then the “Payment details” section, or use this link: \u003Ca href=\"https:\u002F\u002Fmy.foxdeli.com\u002Fen\u002Fsettings\u002Fpayment\">https:\u002F\u002Fmy.foxdeli.com\u002Fen\u002Fsettings\u002Fpayment\u003C\u002Fa>.\u003C\u002Fp>\u003Cfigure class=\"w-richtext-align-fullwidth w-richtext-figure-type-image\">\u003Cdiv>\u003Cimg width=\"1161\" height=\"914\" alt=\"\" src=\"\u002Fmedia\u002Farticles\u002Fplatebni-udaje-ve-shrnuti-objednavky\u002Ffile-ed6ycw9thn.png\" loading=\"lazy\">\u003C\u002Fdiv>\u003C\u002Ffigure>\u003Cdiv id=\"highlight\" class=\"h-red\">Here, tick the options you want to show in the e-mail. Note: you can only enter \u003Cstrong>an account in a single currency\u003C\u002Fstrong>. \u003Cstrong>This is not about two accounts\u003C\u002Fstrong> in different currencies. By \u003Ca href=\"http:\u002F\u002Fgoogle.com\">international\u003C\u002Fa> payment, we only mean the international format of the same account that is used for the domestic payment.\u003C\u002Fdiv>\u003Cp>Here, tick the options you want to show in the e-mail. Note: you can only enter \u003Cstrong>an account in a single currency\u003C\u002Fstrong>. \u003Cstrong>This is not about two accounts\u003C\u002Fstrong> in different currencies. By \u003Ca href=\"http:\u002F\u002Fgoogle.com\">international\u003C\u002Fa> payment, we only mean the international format of the same account that is used for the domestic payment.\u003C\u002Fp>\u003Cdiv id=\"highlight\" class=\"h-yellow\">Here, tick the options you want to show in the e-mail. Note: you can only enter \u003Cstrong>an account in a single currency\u003C\u002Fstrong>. \u003Cstrong>This is not about two accounts\u003C\u002Fstrong> in different currencies. By \u003Ca href=\"http:\u002F\u002Fgoogle.com\">international\u003C\u002Fa> payment, we only mean the international format of the same account that is used for the domestic payment.\u003C\u002Fdiv>\u003Cp>Here, tick the options you want to show in the e-mail. Note: you can only enter \u003Cstrong>an account in a single currency\u003C\u002Fstrong>. \u003Cstrong>This is not about two accounts\u003C\u002Fstrong> in different currencies. By \u003Ca href=\"http:\u002F\u002Fgoogle.com\">international\u003C\u002Fa> payment, we only mean the international format of the same account that is used for the domestic payment.\u003C\u002Fp>\u003Cdiv id=\"highlight\" class=\"h-green\">Here, tick the options you want to show in the e-mail. Note: you can only enter \u003Cstrong>an account in a single currency\u003C\u002Fstrong>. \u003Cstrong>This is not about two accounts\u003C\u002Fstrong> in different currencies. By \u003Ca href=\"http:\u002F\u002Fgoogle.com\">international\u003C\u002Fa> payment, we only mean the international format of the same account that is used for the domestic payment.\u003C\u002Fdiv>\u003Cp>Here, tick the options you want to show in the e-mail. Note: you can only enter \u003Cstrong>an account in a single currency\u003C\u002Fstrong>. \u003Cstrong>This is not about two accounts\u003C\u002Fstrong> in different currencies. By \u003Ca href=\"http:\u002F\u002Fgoogle.com\">international\u003C\u002Fa> payment, we only mean the international format of the same account that is used for the domestic payment.\u003C\u002Fp>\u003Cdiv id=\"highlight\" class=\"h-blue\">Here, tick the options\nyou want to show in the e-mail. Note: you can only enter \u003Cstrong>an account in a single currency\u003C\u002Fstrong>. \u003Cstrong>This is not about two accounts\u003C\u002Fstrong> in different currencies. By \u003Ca href=\"http:\u002F\u002Fgoogle.com\">international\u003C\u002Fa> payment, we only mean the international format of the same account that is used for the domestic payment.\u003C\u002Fdiv>\u003Cp>Here, tick the options you want to show in the e-mail. Note: you can only enter \u003Cstrong>an account in a single currency\u003C\u002Fstrong>. \u003Cstrong>This is not about two accounts\u003C\u002Fstrong> in different currencies. By \u003Ca href=\"http:\u002F\u002Fgoogle.com\">international\u003C\u002Fa> payment, we only mean the international format of the same account that is used for the domestic payment.\u003C\u002Fp>\u003Cdiv id=\"highlight\" class=\"h-grey\">Here, tick the options you want to show in the e-mail. Note: you can only enter \u003Cstrong>an account in a single currency\u003C\u002Fstrong>. \u003Cstrong>This is not about two accounts\u003C\u002Fstrong> in different currencies. By \u003Ca href=\"http:\u002F\u002Fgoogle.com\">international\u003C\u002Fa> payment, we only mean the international format of the same account that is used for the domestic payment.\u003C\u002Fdiv>\u003Cp>Here, tick the options you want to show in the e-mail. Note: you can only enter \u003Cstrong>an account in a single currency\u003C\u002Fstrong>. \u003Cstrong>This is not about two accounts\u003C\u002Fstrong> in different currencies. By \u003Ca href=\"http:\u002F\u002Fgoogle.com\">international\u003C\u002Fa> payment, we only mean the international format of the same account that is used for the domestic payment.\u003C\u002Fp>\u003Cdiv id=\"highlight\" class=\"c-info\">\u003Cstrong>Here, tick the options\u003C\u002Fstrong>\n‍\nyou want to show in the e-mail. Note: you can only enter \u003Cstrong>an account in a single currency\u003C\u002Fstrong>. \u003Cstrong>This is not about two accounts\u003C\u002Fstrong> in different currencies. By \u003Ca href=\"http:\u002F\u002Fgoogle.com\">international\u003C\u002Fa> payment, we only mean the international format of the same account that is used for the domestic payment.\u003C\u002Fdiv>\u003Cfigure class=\"w-richtext-align-fullwidth w-richtext-figure-type-image\">\u003Cdiv>\u003Cimg width=\"1064\" height=\"269\" alt=\"\" src=\"\u002Fmedia\u002Farticles\u002Fplatebni-udaje-ve-shrnuti-objednavky\u002Ffile-umpdsxuwyf.png\" loading=\"lazy\">\u003C\u002Fdiv>\u003C\u002Ffigure>\u003Cul>\u003Cli>\u003Cstrong>“Enable domestic bank transfer”: \u003C\u002Fstrong>Enter the account number in its domestic format in the fields.\u003C\u002Fli>\u003Cli>\u003Cstrong>“Enable international payment (IBAN)”:\u003C\u002Fstrong> Enter the same account in its international format in the fields, i.e. the IBAN and the SWIFT\u002FBIC code.\u003C\u002Fli>\u003Cli>\u003Cstrong>“Enable QR code payment (requires IBAN)”:\u003C\u002Fstrong> A QR code for a quick bank transfer is generated in the e-mail.\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fdiv>",[215,219],{"id":216,"text":217,"children":218},"what-do-the-payment-details-look-like-in-the-e-mail","What do the payment details look like in the e-mail?",[],{"id":220,"text":221,"children":222},"where-and-how-do-i-enter-the-payment-details","Where and how do I enter the payment details?",[],[224,227,230,233,236,239,242,245,248,251,254,257,260,263,266,269,272,275,278,281,284,287,290,293],{"slug":225,"title":226},"billing-address-by-delivery-method","Billing address in e-mails by delivery method",{"slug":228,"title":229},"brick-and-mortar-pickup-places","Brick-and-mortar pickup places for personal pickup",{"slug":231,"title":232},"campaigns","Campaigns – a banner in e-mails and on the Track & Trace page",{"slug":234,"title":235},"delayed-carrier-time-constraints","Delayed due to carrier time constraints – a workflow status",{"slug":237,"title":238},"duplicating-templates-campaigns-workflows","Duplicating templates, campaigns and workflows",{"slug":240,"title":241},"order-timeline-emails-and-sms","E-mails and SMS in the order timeline",{"slug":243,"title":244},"emoji-in-editors","Emoji in the e-mail, Track & Trace and SMS editors",{"slug":246,"title":247},"fallback-sms","Fallback SMS when an e-mail doesn't arrive",{"slug":249,"title":250},"working-with-workflow","How to turn on e-mail communication: working with Workflow",{"slug":252,"title":253},"orders-in-seznam-email","Orders in the Seznam Email order overview",{"slug":255,"title":256},"delivery-email-preview-text","Preview text of delivery e-mails",{"slug":258,"title":259},"sending-emails-from-own-domain","Sending e-mails from your own domain (DKIM verification)",{"slug":261,"title":262},"sms-statistics","SMS statistics",{"slug":264,"title":265},"sms-to-customers","SMS to customers",{"slug":267,"title":268},"withdrawal-from-contract-button","Withdrawal from contract – button in delivery e-mails",{"slug":270,"title":271},"recommended-products","Recommended products",{"slug":273,"title":274},"utm-parameters-in-links","UTM parameters in links",{"slug":276,"title":277},"connecting-e-shop-shopify-app","Connecting your e-shop to Foxdeli – Shopify app",{"slug":279,"title":280},"getting-started-with-foxdeli","Getting started with Foxdeli",{"slug":282,"title":283},"connect-multiple-stores-one-account","Connecting multiple stores to one account",{"slug":285,"title":286},"email-attachments","Attachments in e-mails",{"slug":288,"title":289},"auto-fill-data-in-email-subject","Auto-filling data in the e-mail subject",{"slug":291,"title":292},"customer-pin-code-in-email","Customer PIN code in the e-mail",{"slug":294,"title":295},"info-banner","Info banner",[297,301,302,306,311,312],{"slug":298,"title":280,"description":299,"icon":300},"getting-started","Here you’ll find everything you need to set up Foxdeli correctly.","\u002Fmedia\u002Ftopics\u002Fzaciname-s-foxdeli.svg",{"slug":204,"title":205,"description":206,"icon":207},{"slug":303,"title":47,"description":304,"icon":305},"carriers","How to connect each carrier correctly so your shipments get tracked.","\u002Fmedia\u002Ftopics\u002Fdopravci.svg",{"slug":307,"title":308,"description":309,"icon":310},"orders-and-shipments","Orders and shipments","How to work with orders and deal with possible delivery issues.","\u002Fmedia\u002Ftopics\u002Fobjednavky-a-zasilky.svg",{"slug":209,"title":210,"description":211,"icon":212},{"slug":313,"title":314,"description":315,"icon":316},"track-and-trace-page","Track & Trace page","A standalone page where your customers can track their shipment.","\u002Fmedia\u002Ftopics\u002Ftrack-trace-stranka.svg"]