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updated:","In this article","Articles in this category","More articles in this category","More topics","Still have questions?","Contact us","Show all","Popular searches:","{count} article","{count} articles","All news","Didn’t find your answer?","Write to us, we’re happy to help.","Added","New article","Update","What’s new in Foxdeli","New Foxdeli features and new or updated guides.","Subscribe via RSS","Tag: {name}","Guides tagged {name}.","🔎 Search results","We looked everywhere but couldn’t find what you searched for.","Addressee unknown","We drove right up to the door, rang the bell and nobody answered. 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Try adding another word to narrow down your search.","Try a shorter or more general term, or browse the topics below.","Type what you need help with in the box above, or browse the topics below.","Main navigation","Menu","Breadcrumbs","Tags","Search results","Language","This page has not been translated into English yet, so it is shown in Czech.","May we add a cookie to your parcel?","If you choose “Yes”, we load Google Tag Manager and, with it, Google Analytics and Foxdeli’s marketing tools, which use cookies. If you choose “No”, none of this loads and the Help Center works exactly the same.","How we handle personal data","Yes, add it","No, thanks","Current choice: Yes","Current choice: No","Leave it as is","Cookie settings","https:\u002F\u002Fhelp.foxdeli.com",[182,186,190],{"locale":183,"label":184,"href":185,"hreflang":14},"cs","Čeština","\u002Farticle\u002Femoji-v-editorech",{"locale":187,"label":188,"href":189,"hreflang":14},"en","English","\u002Fen\u002Farticle\u002Femoji-in-editors",{"locale":191,"label":192,"href":193,"hreflang":14},"de","Deutsch","\u002Fde\u002Farticle\u002Femojis-in-editoren",{"slug":195,"id":196,"translated":14,"title":197,"subtitle":198,"updatedAt":199,"publishedAt":200,"tags":201,"seoTitle":208,"seoDescription":198,"metaDescription":198,"topics":209,"html":220,"toc":221,"related":238,"allTopics":293},"emoji-in-editors","emoji-v-editorech","Emoji in the e-mail, Track & Trace and SMS editors","How to insert emoji into the text of an e-mail, the Track & Trace page or an SMS, how to search for them and what to watch out for.","2026-10-22","2026-10-11",[202,205],{"slug":203,"name":204},"e-mails","E-mails",{"slug":206,"name":207},"sms","SMS","",[210,215],{"slug":211,"title":212,"description":213,"icon":214},"emails-and-sms","E-mails and SMS","Set up e-mails and SMS for your customers with ease in the editor.","\u002Fmedia\u002Ftopics\u002Femailove-sablony.svg",{"slug":216,"title":217,"description":218,"icon":219},"track-and-trace-page","Track & Trace page","A standalone page where your customers can track their shipment.","\u002Fmedia\u002Ftopics\u002Ftrack-trace-stranka.svg","\u003Cp>You can insert emoji into the texts of delivery e-mails, the Track &amp; Trace page and SMS. The emoji picker opens instantly, you can search for emoji in the language of the app, and flags display correctly even on Windows.\u003C\u002Fp>\u003Cdiv id=\"where-to-insert-emoji\">\u003Ch2>Where to insert emoji\u003C\u002Fh2>\u003Cul>\n\u003Cli>\u003Cstrong>E-mails:\u003C\u002Fstrong> Communication → \u003Ca href=\"https:\u002F\u002Fmy.foxdeli.com\u002Fen\u002Fbranding\u002Fmailing\">Mailing\u003C\u002Fa> → template → “Text” tab, the smiley icon in the toolbar of the text field.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Track &amp; Trace:\u003C\u002Fstrong> Communication → \u003Ca href=\"https:\u002F\u002Fmy.foxdeli.com\u002Fen\u002Fbranding\u002Ftracking\">Tracking page\u003C\u002Fa> → template → “Text” tab, the same icon.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>SMS:\u003C\u002Fstrong> Communication → \u003Ca href=\"https:\u002F\u002Fmy.foxdeli.com\u002Fen\u002Fbranding\u002Fsms\">SMS\u003C\u002Fa> → template → the “Insert an emoji” button below the text.\u003C\u002Fli>\n\u003C\u002Ful>\u003Cp>The emoji is inserted at the cursor position.\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv id=\"how-to-find-emoji\">\u003Ch2>How to find emoji\u003C\u002Fh2>\u003Cul>\n\u003Cli>Type in the “Search emoji” field in the language of the app, for example “heart”.\u003C\u002Fli>\n\u003Cli>Emoji are sorted into categories, such as “Smileys &amp; people”, “Food &amp; drink” or “Flags”. The emoji you use most often are in the “Frequently used” category.\u003C\u002Fli>\n\u003Cli>For emoji with people, you can choose the skin tone.\u003C\u002Fli>\n\u003C\u002Ful>\u003Cfigure class=\"w-richtext-align-center w-richtext-figure-type-image\">\u003Cdiv>\u003Cimg width=\"1280\" height=\"1240\" alt=\"The emoji picker in the SMS editor: the search field contains the Czech word for smile and the matching smileys are shown below\" src=\"\u002Fmedia\u002Farticles\u002Femoji-v-editorech\u002Fhledani-emoji.webp\" loading=\"lazy\">\u003C\u002Fdiv>\u003Cfigcaption>Open the emoji picker with the smiley icon below the text.\u003C\u002Ffigcaption>\u003C\u002Ffigure>\u003Cp>Emoji look the way your device draws them. Your customer may see them slightly differently, depending on their phone or e-mail app. The picker only offers emoji from 2019 and earlier, so that they also display on Windows 10 and older phones.\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv id=\"what-to-watch-out-for\">\u003Ch2>What to watch out for\u003C\u002Fh2>\u003Cul>\n\u003Cli>\u003Cstrong>Emoji make an SMS longer.\u003C\u002Fstrong> One emoji counts as two characters and switches the whole SMS to extended characters. A segment then holds 70 characters instead of 160, so the SMS may have more segments and cost more. The SMS editor shows the number of segments and the price below the text. Read more in the article \u003Ca href=\"\u002Fen\u002Farticle\u002Fsms-to-customers\">SMS to customers\u003C\u002Fa>.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Flags on Windows.\u003C\u002Fstrong> Windows itself has no flag emoji. We add them in the Foxdeli editors, but a customer on Windows may see two letters instead of a flag in the e-mail or on the Track &amp; Trace page, for example “CZ”.\u003C\u002Fli>\n\u003C\u002Ful>\u003C\u002Fdiv>\u003Cdiv id=\"related-articles\">\u003Ch2>Related articles\u003C\u002Fh2>\u003Cul>\n\u003Cli>\u003Ca href=\"\u002Fen\u002Farticle\u002Fsms-to-customers\">SMS to customers\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"\u002Fen\u002Farticle\u002Finfo-banner\">Info banner\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\u003C\u002Fdiv>",[222,226,230,234],{"id":223,"text":224,"children":225},"where-to-insert-emoji","Where to insert emoji",[],{"id":227,"text":228,"children":229},"how-to-find-emoji","How to find emoji",[],{"id":231,"text":232,"children":233},"what-to-watch-out-for","What to watch out for",[],{"id":235,"text":236,"children":237},"related-articles","Related articles",[],[239,242,245,248,251,254,257,260,263,266,269,272,275,278,281,284,287,290],{"slug":240,"title":241},"billing-address-by-delivery-method","Billing address in e-mails by delivery method",{"slug":243,"title":244},"campaigns","Campaigns – a banner in e-mails and on the Track & Trace page",{"slug":246,"title":247},"duplicating-templates-campaigns-workflows","Duplicating templates, campaigns and workflows",{"slug":249,"title":250},"order-timeline-emails-and-sms","E-mails and SMS in the order timeline",{"slug":252,"title":253},"fallback-sms","Fallback SMS when an e-mail doesn't arrive",{"slug":255,"title":256},"orders-in-seznam-email","Orders in the Seznam Email order overview",{"slug":258,"title":259},"delivery-email-preview-text","Preview text of delivery e-mails",{"slug":261,"title":262},"sending-emails-from-own-domain","Sending e-mails from your own domain (DKIM verification)",{"slug":264,"title":265},"sms-statistics","SMS statistics",{"slug":267,"title":268},"sms-to-customers","SMS to customers",{"slug":270,"title":271},"withdrawal-from-contract-button","Withdrawal from contract – button in delivery e-mails",{"slug":273,"title":274},"recommended-products","Recommended products",{"slug":276,"title":277},"utm-parameters-in-links","UTM parameters in links",{"slug":279,"title":280},"payment-details-in-order-summary","Payment details in the order summary",{"slug":282,"title":283},"email-attachments","Attachments in e-mails",{"slug":285,"title":286},"auto-fill-data-in-email-subject","Auto-filling data in the e-mail subject",{"slug":288,"title":289},"customer-pin-code-in-email","Customer PIN code in the e-mail",{"slug":291,"title":292},"info-banner","Info banner",[294,299,304,308,313,314],{"slug":295,"title":296,"description":297,"icon":298},"getting-started","Getting started with Foxdeli","Here you’ll find everything you need to set up Foxdeli correctly.","\u002Fmedia\u002Ftopics\u002Fzaciname-s-foxdeli.svg",{"slug":300,"title":301,"description":302,"icon":303},"account-settings","Account settings","We’ll help you set up your entire account from start to finish.","\u002Fmedia\u002Ftopics\u002Fnastaveni-uctu.svg",{"slug":305,"title":47,"description":306,"icon":307},"carriers","How to connect each carrier correctly so your shipments get tracked.","\u002Fmedia\u002Ftopics\u002Fdopravci.svg",{"slug":309,"title":310,"description":311,"icon":312},"orders-and-shipments","Orders and shipments","How to work with orders and deal with possible delivery issues.","\u002Fmedia\u002Ftopics\u002Fobjednavky-a-zasilky.svg",{"slug":211,"title":212,"description":213,"icon":214},{"slug":216,"title":217,"description":218,"icon":219}]