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updated:","In this article","Articles in this category","More articles in this category","More topics","Still have questions?","Contact us","Show all","Popular searches:","{count} article","{count} articles","All news","Didn’t find your answer?","Write to us, we’re happy to help.","Added","New article","Update","What’s new in Foxdeli","New Foxdeli features and new or updated guides.","Subscribe via RSS","Tag: {name}","Guides tagged {name}.","🔎 Search results","We looked everywhere but couldn’t find what you searched for.","Addressee unknown","We drove right up to the door, rang the bell and nobody answered. The page may have moved away, or there’s a typo in the address.","Go to all topics","Page not found 😔","Sent: you clicked a link","On the way: we searched every article and topic","Out for delivery: the courier is ringing at {path}","Not delivered: nobody by that name lives here","Try delivering again","Attempt 2: the courier rang twice. Still nothing.","Attempt 3: we asked the neighbors too. Nobody’s seen the page.","Attempt 4: the courier gave up and went for a coffee. Better try all topics.","Maybe you were looking for","Something went wrong","The page couldn’t be loaded. Please try again in a moment.","Search the Help Center","Show all results ({count})","Article","More places in this article: {count}","{results}, use the arrow keys to select.","{count} result","{count} results","Results for “{query}”","What are you looking for?","Showing the top {count}. Try adding another word to narrow down your search.","Try a shorter or more general term, or browse the topics below.","Type what you need help with in the box above, or browse the topics below.","Main navigation","Menu","Breadcrumbs","Tags","Search results","Language","This page has not been translated into English yet, so it is shown in Czech.","May we add a cookie to your parcel?","If you choose “Yes”, we load Google Tag Manager and, with it, Google Analytics and Foxdeli’s marketing tools, which use cookies. If you choose “No”, none of this loads and the Help Center works exactly the same.","How we handle personal data","Yes, add it","No, thanks","Current choice: Yes","Current choice: No","Leave it as is","Cookie settings","https:\u002F\u002Fhelp.foxdeli.com",[182,186,190],{"locale":183,"label":184,"href":185,"hreflang":14},"cs","Čeština","\u002Farticle\u002Fdpd",{"locale":187,"label":188,"href":189,"hreflang":14},"en","English","\u002Fen\u002Farticle\u002Fdpd",{"locale":191,"label":192,"href":193,"hreflang":14},"de","Deutsch","\u002Fde\u002Farticle\u002Fdpd",{"slug":195,"id":195,"translated":14,"title":196,"subtitle":197,"updatedAt":198,"publishedAt":197,"tags":199,"seoTitle":197,"seoDescription":197,"metaDescription":200,"topics":201,"html":206,"toc":207,"related":212,"allTopics":330},"dpd","DPD","","2025-03-27",[],"To connect this carrier, Foxdeli lets you use the latest method, DPD Meta API Tracking. Its advantages are more accurate shipment tracking and a simpler connection. DPD Meta API Tracking is available…",[202],{"slug":203,"title":47,"description":204,"icon":205},"carriers","How to connect each carrier correctly so your shipments get tracked.","\u002Fmedia\u002Ftopics\u002Fdopravci.svg","\u003Cdiv id=\"how-to-connect-carrier-data\">\u003Ch2>\u003Cstrong>How to connect carrier data 🚚\u003C\u002Fstrong>\u003C\u002Fh2>\u003Cp>To connect this carrier, Foxdeli lets you use the latest method, \u003Cstrong>DPD Meta API Tracking\u003C\u002Fstrong>. Its advantages are more accurate shipment tracking and a simpler connection. DPD Meta API Tracking is available for DPD shipments sent \u003Ca target=\"_blank\" href=\"https:\u002F\u002Fit-integration.dpd.be\u002Fdpd-shipper\u002Fmeta-api\u002Fintroduction-2\u002F\" rel=\"noopener\">from the following countries\u003C\u002Fa> (marked in red):\u003C\u002Fp>\u003Cp>‍\u003C\u002Fp>\u003Cfigure class=\"w-richtext-align-fullwidth w-richtext-figure-type-image\">\u003Cdiv>\u003Cimg width=\"602\" height=\"528\" alt=\"\" src=\"\u002Fmedia\u002Farticles\u002Fdpd\u002Fafbeelding2.png\" loading=\"lazy\">\u003C\u002Fdiv>\u003C\u002Ffigure>\u003Col> \u003Cli>Have your\u003Cstrong> DPD customer number\u003C\u002Fstrong>, \u003Cstrong>company name, company ID number\u003C\u002Fstrong> and \u003Cstrong>e-mail address\u003C\u002Fstrong> ready. You will fill this information into the request in the next step.\u003C\u002Fli>\u003Cli>Send the following text to \u003Ca href=\"mailto:MetaAPI@geopost.com\">MetaAPI@geopost.com\u003C\u002Fa> and \u003Ca href=\"mailto:mojedpd@dpd.cz\">mojedpd@dpd.cz\u003C\u002Fa> (we recommend copying in your DPD account manager):\u003C\u002Fli>\u003C\u002Fol>\u003Cp>Dear Sirs,\u003C\u002Fp>\u003Cp>We'd like to request \u003Cstrong>APIKey \u003C\u002Fstrong>within \u003Cstrong>DPD Meta API Tracking\u003C\u002Fstrong> for our company. Below please find the required information:\u003C\u002Fp>\u003Cul>\u003Cli>Name of the contracted DPD customer: \u003Cstrong>\u003Cem>_____\u003C\u002Fem>\u003C\u002Fstrong> \u003Cem>(enter your company name)\u003C\u002Fem>‍\u003C\u002Fli>\u003Cli>Czech ID number (if available): \u003Cstrong>\u003Cem>_____\u003C\u002Fem>\u003C\u002Fstrong> \u003Cem>(enter your company ID number)\u003C\u002Fem>‍\u003C\u002Fli>\u003Cli>Contact e-mail address of DPD customer: \u003Cstrong>\u003Cem>_____\u003C\u002Fem>\u003C\u002Fstrong> \u003Cem>(enter your e-mail address)\u003C\u002Fem>‍\u003C\u002Fli>\u003Cli>Customer number: \u003Cstrong>\u003Cem>_____\u003C\u002Fem>\u003C\u002Fstrong> \u003Cem>(enter your DPD customer number)\u003C\u002Fem>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>(If possible, please include tracking within APIKey for all our customer numbers)\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>Name of the IT integration partner: Foxdeli s.r.o. (www.foxdeli.com)\u003C\u002Fli>\u003Cli>Estimated volumes of API calls: 500\u003C\u002Fli>\u003C\u002Ful>\u003Cp>Kind regards\u003C\u002Fp>\u003Cp>\u003Ca href=\"mailto:MetaAPI@geopost.com?subject=DPD%20Meta%20APIKey%20request\">\u003Cstrong>SEND THE PREFILLED E-MAIL\u003C\u002Fstrong>\u003C\u002Fa>\u003C\u002Fp>\u003Cp>\u003Cem>-> Clicking the link opens your e-mail client with the text ready to send.\u003C\u002Fem>\u003C\u002Fp>\u003Col start=\"3\">\u003Cli>Then enter this APIKey in the \u003Ca target=\"_blank\" href=\"https:\u002F\u002Fmy.foxdeli.com\u002Fen\u002Fsettings\u002Fcarriers\" rel=\"noopener\">carrier connection\u003C\u002Fa> form. Note: in Foxdeli, you need to select the carrier \u003Cstrong>DPD Meta\u003C\u002Fstrong>.\u003C\u002Fli>\u003C\u002Fol>\u003Cfigure class=\"w-richtext-align-fullwidth w-richtext-figure-type-image\">\u003Cdiv>\u003Cimg width=\"394\" height=\"322\" alt=\"\" src=\"\u002Fmedia\u002Farticles\u002Fdpd\u002Fscreenshot-2024-06-03-at-12-27-16.png\" loading=\"lazy\">\u003C\u002Fdiv>\u003C\u002Ffigure>\u003Cp>‍\u003C\u002Fp>\u003Cp>If you send shipments from a country where \u003Cstrong>Meta API Tracking is not\u003C\u002Fstrong> available yet (it is not marked in red on the map above), you can use the \u003Cstrong>GeoAPI method. \u003C\u002Fstrong>To use GeoAPI, follow these steps:\u003C\u002Fp>\u003Cp>1. Contact your DPD account manager and ask for \u003Cstrong>GeoAPI activation\u003C\u002Fstrong> for your account, plus a\u003Cstrong> username\u003C\u002Fstrong> and \u003Cstrong>password\u003C\u002Fstrong> for DPD GeoAPI (you can use the following e-mail template):\u003C\u002Fp>\u003Cblockquote>‍\u003Cem>Hello,\u003C\u002Fem> \u003Cem>\u003Cbr>please activate GeoAPI for our account so we can connect it to the Foxdeli.com app. Please also send us the username and password for GeoAPI.\u003C\u002Fem> \u003Cem>\u003Cbr>Kind regards\u003C\u002Fem>\u003C\u002Fblockquote>\u003Cp>2. Enter the username and password you received from DPD in the \u003Ca target=\"_blank\" href=\"https:\u002F\u002Fmy.foxdeli.com\u002Fen\u002Fsettings\u002Fcarriers\" rel=\"noopener\">carrier connection\u003C\u002Fa> form.\u003C\u002Fp>\u003Cp>\u003Cstrong>\u003Cem>If you get stuck, message us in the chat and we'll be happy to help.\u003C\u002Fem>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>‍\u003C\u002Fp>\u003C\u002Fdiv>",[208],{"id":209,"text":210,"children":211},"how-to-connect-carrier-data","How to connect carrier data 🚚",[],[213,216,219,222,225,228,231,234,237,240,243,246,249,252,255,258,261,264,267,270,273,276,279,282,285,288,291,294,297,300,303,306,309,312,315,318,321,324,327],{"slug":214,"title":215},"boxpi","Boxpi",{"slug":217,"title":218},"budbee","Budbee",{"slug":220,"title":221},"fama-futar","Fáma Futár",{"slug":223,"title":224},"gls-italie","GLS Italy",{"slug":226,"title":227},"kuryr-123","Kuryr 123",{"slug":229,"title":230},"vhl","VHL Europe",{"slug":232,"title":233},"8-ppl","PPL",{"slug":235,"title":236},"dodo","DODO",{"slug":238,"title":239},"fan-courier","FAN Courier",{"slug":241,"title":242},"messenger","Messenger",{"slug":244,"title":245},"9-gls","GLS",{"slug":247,"title":248},"123-kurier","123 Kurier",{"slug":250,"title":251},"cargus","Cargus",{"slug":253,"title":254},"czech-post","Czech Post",{"slug":256,"title":257},"db-schenker","DB Schenker",{"slug":259,"title":260},"dhl","DHL",{"slug":262,"title":263},"eushipments","euShipments",{"slug":265,"title":266},"express-one","Express One",{"slug":268,"title":269},"fedex","FedEx",{"slug":271,"title":272},"gebruder-weiss","Gebrüder Weiss",{"slug":274,"title":275},"geis","Geis",{"slug":277,"title":278},"inpost","InPost",{"slug":280,"title":281},"japo","JAPO",{"slug":283,"title":284},"landmark","Landmark",{"slug":286,"title":287},"liftago","Liftago",{"slug":289,"title":290},"packeta","Packeta (Zásilkovna)",{"slug":292,"title":293},"pbh","PBH (Pošta bez hranic)",{"slug":295,"title":296},"poczta-polska","Poczta Polska",{"slug":298,"title":299},"raben","Raben",{"slug":301,"title":302},"sameday","Sameday",{"slug":304,"title":305},"slovakia-post","Slovakia Post (Slovenská pošta)",{"slug":307,"title":308},"speedy","Speedy",{"slug":310,"title":311},"spring-gds","Spring GDS",{"slug":313,"title":314},"sps","SPS (Slovak Parcel Service)",{"slug":316,"title":317},"swiss-post","Swiss Post",{"slug":319,"title":320},"toptrans","Toptrans",{"slug":322,"title":323},"ups","UPS",{"slug":325,"title":326},"we-do-intime","WE|DO Intime",{"slug":328,"title":329},"we-do-ulozenka","WE|DO Uloženka",[331,336,341,342,347,352],{"slug":332,"title":333,"description":334,"icon":335},"getting-started","Getting started with Foxdeli","Here you’ll find everything you need to set up Foxdeli correctly.","\u002Fmedia\u002Ftopics\u002Fzaciname-s-foxdeli.svg",{"slug":337,"title":338,"description":339,"icon":340},"account-settings","Account settings","We’ll help you set up your entire account from start to finish.","\u002Fmedia\u002Ftopics\u002Fnastaveni-uctu.svg",{"slug":203,"title":47,"description":204,"icon":205},{"slug":343,"title":344,"description":345,"icon":346},"orders-and-shipments","Orders and shipments","How to work with orders and deal with possible delivery issues.","\u002Fmedia\u002Ftopics\u002Fobjednavky-a-zasilky.svg",{"slug":348,"title":349,"description":350,"icon":351},"emails-and-sms","E-mails and SMS","Set up e-mails and SMS for your customers with ease in the editor.","\u002Fmedia\u002Ftopics\u002Femailove-sablony.svg",{"slug":353,"title":354,"description":355,"icon":356},"track-and-trace-page","Track & Trace page","A standalone page where your customers can track their shipment.","\u002Fmedia\u002Ftopics\u002Ftrack-trace-stranka.svg"]