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updated:","In this article","Articles in this category","More articles in this category","More topics","Still have questions?","Contact us","Show all","Popular searches:","{count} article","{count} articles","All news","Didn’t find your answer?","Write to us, we’re happy to help.","Added","New article","Update","What’s new in Foxdeli","New Foxdeli features and new or updated guides.","Subscribe via RSS","Tag: {name}","Guides tagged {name}.","🔎 Search results","We looked everywhere but couldn’t find what you searched for.","Addressee unknown","We drove right up to the door, rang the bell and nobody answered. 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Try adding another word to narrow down your search.","Try a shorter or more general term, or browse the topics below.","Type what you need help with in the box above, or browse the topics below.","Main navigation","Menu","Breadcrumbs","Tags","Search results","Language","This page has not been translated into English yet, so it is shown in Czech.","May we add a cookie to your parcel?","If you choose “Yes”, we load Google Tag Manager and, with it, Google Analytics and Foxdeli’s marketing tools, which use cookies. If you choose “No”, none of this loads and the Help Center works exactly the same.","How we handle personal data","Yes, add it","No, thanks","Current choice: Yes","Current choice: No","Leave it as is","Cookie settings","https:\u002F\u002Fhelp.foxdeli.com",[182,186,190],{"locale":183,"label":184,"href":185,"hreflang":14},"cs","Čeština","\u002Farticle\u002Fdhl",{"locale":187,"label":188,"href":189,"hreflang":14},"en","English","\u002Fen\u002Farticle\u002Fdhl",{"locale":191,"label":192,"href":193,"hreflang":14},"de","Deutsch","\u002Fde\u002Farticle\u002Fdhl",{"slug":195,"id":195,"translated":14,"title":196,"subtitle":197,"updatedAt":198,"publishedAt":197,"tags":199,"seoTitle":197,"seoDescription":197,"metaDescription":200,"topics":201,"html":206,"toc":207,"related":212,"allTopics":330},"dhl","DHL","","2025-03-27",[],"Go to the carrier portal https:\u002F\u002Fdeveloper.dhl.com and sign in with the Login button in the top right corner. If you don't have login details yet, register first. Click the person icon in the top…",[202],{"slug":203,"title":47,"description":204,"icon":205},"carriers","How to connect each carrier correctly so your shipments get tracked.","\u002Fmedia\u002Ftopics\u002Fdopravci.svg","\u003Cdiv id=\"how-to-connect-carrier-data\">\u003Ch2>\u003Cstrong>How to connect carrier data 🚚\u003C\u002Fstrong>\u003C\u002Fh2>\u003Col>\u003Cli>Go to the carrier portal \u003Ca target=\"_blank\" href=\"https:\u002F\u002Fdeveloper.dhl.com\u002Fuser\u002Flogin?destination=\u002Fuser\u002Flogin\" rel=\"noopener\">https:\u002F\u002Fdeveloper.dhl.com\u003C\u002Fa> and sign in with the \u003Cstrong>Login \u003C\u002Fstrong>button in the top right corner. If you don't have login details yet, register first.\u003C\u002Fli>\u003Cli>Click the person icon in the top right corner and then the \u003Cstrong>Create App\u003C\u002Fstrong> button.\u003Cbr>\u003C\u002Fli>\u003C\u002Fol>\u003Cfigure class=\"w-richtext-align-fullwidth w-richtext-figure-type-image\">\u003Cdiv>\u003Cimg width=\"3000\" height=\"705\" alt=\"\" src=\"\u002Fmedia\u002Farticles\u002Fdhl\u002Ffile-3arvstdec2.png\" loading=\"lazy\">\u003C\u002Fdiv>\u003C\u002Ffigure>\u003Col start=\"3\">\u003Cli>Fill in the \u003Cstrong>app name\u003C\u002Fstrong> (any text).\u003C\u002Fli>\u003Cli>In the API's name field, select \u003Cstrong>Shipment Tracking - Unified\u003C\u002Fstrong>.\u003C\u002Fli>\u003Cli>Click the (+) symbol.\u003C\u002Fli>\u003Cli>Click \u003Cstrong>Create App\u003C\u002Fstrong>.\u003C\u002Fli>\u003C\u002Fol>\u003Cfigure class=\"w-richtext-align-fullwidth w-richtext-figure-type-image\">\u003Cdiv>\u003Cimg width=\"2400\" height=\"1832\" alt=\"\" src=\"\u002Fmedia\u002Farticles\u002Fdhl\u002Ffile-zipw0woddq.png\" loading=\"lazy\">\u003C\u002Fdiv>\u003C\u002Ffigure>\u003Col start=\"5\">\u003Cli>The API connection is ready. Now click the Edit button next to the connection you just created.\u003C\u002Fli>\u003C\u002Fol>\u003Cfigure class=\"w-richtext-align-fullwidth w-richtext-figure-type-image\">\u003Cdiv>\u003Cimg width=\"2274\" height=\"786\" alt=\"\" src=\"\u002Fmedia\u002Farticles\u002Fdhl\u002Ffile-nd5skwn7p9.png\" loading=\"lazy\">\u003C\u002Fdiv>\u003C\u002Ffigure>\u003Col start=\"6\">\u003Cli>In the header, click the \u003Cstrong>View\u003C\u002Fstrong> tab, then click the Upgrade Rate Limit button at the bottom of the window.\u003C\u002Fli>\u003C\u002Fol>\u003Cfigure class=\"w-richtext-align-fullwidth w-richtext-figure-type-image\">\u003Cdiv>\u003Cimg width=\"2320\" height=\"1530\" alt=\"\" src=\"\u002Fmedia\u002Farticles\u002Fdhl\u002Ffile-xkdwgqmcat.png\" loading=\"lazy\">\u003C\u002Fdiv>\u003C\u002Ffigure>\u003Col start=\"7\">\u003Cli>Please fill in the entire form that follows.\u003C\u002Fli>\u003C\u002Fol>\u003Cul>\u003Cli>The most important field is \u003Cstrong>What’s your expected rate of usage.\u003C\u002Fstrong> Take the maximum number of shipments you send via DHL per day (the highest average value – better too many than too few) and multiply it by 40.\u003C\u002Fli>\u003Cli>For example, if you send 50 DHL shipments a day during your busiest season, enter 2000 (50x40).\u003C\u002Fli>\u003Cli>This value defines how many times Foxdeli can check the status of your shipments. If you start sending more shipments in the future, we'll let you know before the limit runs out and increase it.\u003C\u002Fli>\u003C\u002Ful>\u003Cfigure class=\"w-richtext-align-fullwidth w-richtext-figure-type-image\">\u003Cdiv>\u003Cimg width=\"2418\" height=\"4131\" alt=\"\" src=\"\u002Fmedia\u002Farticles\u002Fdhl\u002Ffile-n7wvehwsfe.png\" loading=\"lazy\">\u003C\u002Fdiv>\u003C\u002Ffigure>\u003Col start=\"8\">\u003Cli>Go back to the overview of the connections you generated and click \u003Cstrong>Edit\u003C\u002Fstrong>.\u003C\u002Fli>\u003Cli>In the header, click the \u003Cstrong>View \u003C\u002Fstrong>tab and copy the value of the \u003Cstrong>API Key.\u003C\u002Fstrong>\u003C\u002Fli>\u003C\u002Fol>\u003Cfigure class=\"w-richtext-align-fullwidth w-richtext-figure-type-image\">\u003Cdiv>\u003Cimg width=\"1346\" height=\"150\" alt=\"\" src=\"\u002Fmedia\u002Farticles\u002Fdhl\u002Ffile-q5depgobzv.png\" loading=\"lazy\">\u003C\u002Fdiv>\u003C\u002Ffigure>\u003Cfigure class=\"w-richtext-align-fullwidth w-richtext-figure-type-image\">\u003Cdiv>\u003Cimg width=\"2064\" height=\"882\" alt=\"\" src=\"\u002Fmedia\u002Farticles\u002Fdhl\u002Ffile-bcomzoempx.png\" loading=\"lazy\">\u003C\u002Fdiv>\u003C\u002Ffigure>\u003Col start=\"9\">\u003Cli>Then enter your\u003Cstrong> API Key\u003C\u002Fstrong> in the \u003Ca target=\"_blank\" href=\"https:\u002F\u002Fmy.foxdeli.com\u002Fen\u002Fsettings\u002Fcarriers\" rel=\"noopener\">Carrier connection\u003C\u002Fa> form in Foxdeli.\u003C\u002Fli>\u003C\u002Fol>\u003Col start=\"10\">\u003Cli>In the detail of the DHL API connection, don't forget to check the \u003Cstrong>Rate limit\u003C\u002Fstrong> value. It should equal your expected number of DHL shipments per day (ideally with plenty of headroom for the future) x 40. If the value is lower, click Upgrade Rate Limit and follow step 7) of this guide.\u003C\u002Fli>\u003C\u002Fol>\u003Cfigure class=\"w-richtext-align-fullwidth w-richtext-figure-type-image\">\u003Cdiv>\u003Cimg width=\"2148\" height=\"716\" alt=\"\" src=\"\u002Fmedia\u002Farticles\u002Fdhl\u002Ffile-mcuk4pa3dp.png\" loading=\"lazy\">\u003C\u002Fdiv>\u003C\u002Ffigure>\u003Cp>\u003Cstrong>\u003Cem>If you're not sure what to do, message us in the chat and we'll be happy to help.\u003C\u002Fem>\u003C\u002Fstrong>\u003C\u002Fp>\u003C\u002Fdiv>",[208],{"id":209,"text":210,"children":211},"how-to-connect-carrier-data","How to connect carrier data 🚚",[],[213,216,219,222,225,228,231,234,237,240,243,246,249,252,255,258,261,264,267,270,273,276,279,282,285,288,291,294,297,300,303,306,309,312,315,318,321,324,327],{"slug":214,"title":215},"boxpi","Boxpi",{"slug":217,"title":218},"budbee","Budbee",{"slug":220,"title":221},"fama-futar","Fáma Futár",{"slug":223,"title":224},"gls-italie","GLS Italy",{"slug":226,"title":227},"kuryr-123","Kuryr 123",{"slug":229,"title":230},"vhl","VHL Europe",{"slug":232,"title":233},"8-ppl","PPL",{"slug":235,"title":236},"dodo","DODO",{"slug":238,"title":239},"fan-courier","FAN Courier",{"slug":241,"title":242},"messenger","Messenger",{"slug":244,"title":245},"9-gls","GLS",{"slug":247,"title":248},"123-kurier","123 Kurier",{"slug":250,"title":251},"cargus","Cargus",{"slug":253,"title":254},"czech-post","Czech Post",{"slug":256,"title":257},"db-schenker","DB Schenker",{"slug":259,"title":260},"dpd","DPD",{"slug":262,"title":263},"eushipments","euShipments",{"slug":265,"title":266},"express-one","Express One",{"slug":268,"title":269},"fedex","FedEx",{"slug":271,"title":272},"gebruder-weiss","Gebrüder Weiss",{"slug":274,"title":275},"geis","Geis",{"slug":277,"title":278},"inpost","InPost",{"slug":280,"title":281},"japo","JAPO",{"slug":283,"title":284},"landmark","Landmark",{"slug":286,"title":287},"liftago","Liftago",{"slug":289,"title":290},"packeta","Packeta (Zásilkovna)",{"slug":292,"title":293},"pbh","PBH (Pošta bez hranic)",{"slug":295,"title":296},"poczta-polska","Poczta Polska",{"slug":298,"title":299},"raben","Raben",{"slug":301,"title":302},"sameday","Sameday",{"slug":304,"title":305},"slovakia-post","Slovakia Post (Slovenská pošta)",{"slug":307,"title":308},"speedy","Speedy",{"slug":310,"title":311},"spring-gds","Spring GDS",{"slug":313,"title":314},"sps","SPS (Slovak Parcel Service)",{"slug":316,"title":317},"swiss-post","Swiss Post",{"slug":319,"title":320},"toptrans","Toptrans",{"slug":322,"title":323},"ups","UPS",{"slug":325,"title":326},"we-do-intime","WE|DO Intime",{"slug":328,"title":329},"we-do-ulozenka","WE|DO Uloženka",[331,336,341,342,347,352],{"slug":332,"title":333,"description":334,"icon":335},"getting-started","Getting started with Foxdeli","Here you’ll find everything you need to set up Foxdeli correctly.","\u002Fmedia\u002Ftopics\u002Fzaciname-s-foxdeli.svg",{"slug":337,"title":338,"description":339,"icon":340},"account-settings","Account settings","We’ll help you set up your entire account from start to finish.","\u002Fmedia\u002Ftopics\u002Fnastaveni-uctu.svg",{"slug":203,"title":47,"description":204,"icon":205},{"slug":343,"title":344,"description":345,"icon":346},"orders-and-shipments","Orders and shipments","How to work with orders and deal with possible delivery issues.","\u002Fmedia\u002Ftopics\u002Fobjednavky-a-zasilky.svg",{"slug":348,"title":349,"description":350,"icon":351},"emails-and-sms","E-mails and SMS","Set up e-mails and SMS for your customers with ease in the editor.","\u002Fmedia\u002Ftopics\u002Femailove-sablony.svg",{"slug":353,"title":354,"description":355,"icon":356},"track-and-trace-page","Track & Trace page","A standalone page where your customers can track their shipment.","\u002Fmedia\u002Ftopics\u002Ftrack-trace-stranka.svg"]