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us",[95,99,103,107],{"network":96,"label":97,"url":98},"linkedin","Linkedin","https:\u002F\u002Fwww.linkedin.com\u002Fcompany\u002Ffoxdeli",{"network":100,"label":101,"url":102},"facebook","Facebook","https:\u002F\u002Fwww.facebook.com\u002Fpeople\u002FFoxdelicom\u002F100068637951464\u002F",{"network":104,"label":105,"url":106},"instagram","Instagram","https:\u002F\u002Fwww.instagram.com\u002Ffoxdelicom\u002F",{"network":108,"label":109,"url":110},"tiktok","TikTok","https:\u002F\u002Fwww.tiktok.com\u002F@foxdelicom","https:\u002F\u002Fwww.foxdeli.com",{"breadcrumbHome":4,"breadcrumbTopics":12,"lastUpdated":113,"inThisArticle":114,"articlesInTopic":115,"moreArticlesInTopic":116,"moreTopics":117,"moreQuestions":118,"contactUs":119,"showAll":120,"popularSearches":121,"topicArticlesOne":122,"topicArticlesFew":123,"topicArticlesMany":123,"newsAll":124,"homeContactTitle":125,"homeContactText":126,"changelogAdded":127,"changelogNew":128,"changelogUpdate":129,"changelogHeading":130,"changelogDescription":131,"changelogBreadcrumb":16,"changelogSeoTitle":130,"changelogFeed":132,"tagSeoTitle":133,"tagDescription":134,"searchSeoTitle":135,"searchEmpty":136,"notFoundTitle":137,"notFoundText":138,"notFoundButton":139,"notFoundSeoTitle":140,"notFoundStep1":141,"notFoundStep2":142,"notFoundStep3":143,"notFoundStep4":144,"notFoundRetry":145,"notFoundRetry1":146,"notFoundRetry2":147,"notFoundRetry3":148,"notFoundSuggest":149,"errorTitle":150,"errorText":151,"searchLabel":152,"searchShowAll":153,"searchArticleBadge":154,"searchMoreSections":155,"searchStatus":156,"searchResultOne":157,"searchResultFew":158,"searchResultMany":158,"searchResultsFor":159,"searchPrompt":160,"searchTop":161,"searchEmptyHint":162,"searchStartHint":163,"ariaMainNav":164,"ariaMenu":165,"ariaBreadcrumbs":166,"ariaTags":167,"ariaSearchResults":168,"language":169,"untranslated":170,"cookieTitle":171,"cookieText":172,"cookiePrivacy":173,"cookiePrivacyUrl":89,"cookieAccept":174,"cookieReject":175,"cookieCurrentYes":176,"cookieCurrentNo":177,"cookieKeep":178,"cookieSettings":179},"Last updated:","In this article","Articles in this category","More articles in this category","More topics","Still have questions?","Contact us","Show all","Popular searches:","{count} article","{count} articles","All news","Didn’t find your answer?","Write to us, we’re happy to help.","Added","New article","Update","What’s new in Foxdeli","New Foxdeli features and new or updated guides.","Subscribe via RSS","Tag: {name}","Guides tagged {name}.","🔎 Search results","We looked everywhere but couldn’t find what you searched for.","Addressee unknown","We drove right up to the door, rang the bell and nobody answered. The page may have moved away, or there’s a typo in the address.","Go to all topics","Page not found 😔","Sent: you clicked a link","On the way: we searched every article and topic","Out for delivery: the courier is ringing at {path}","Not delivered: nobody by that name lives here","Try delivering again","Attempt 2: the courier rang twice. Still nothing.","Attempt 3: we asked the neighbors too. Nobody’s seen the page.","Attempt 4: the courier gave up and went for a coffee. Better try all topics.","Maybe you were looking for","Something went wrong","The page couldn’t be loaded. Please try again in a moment.","Search the Help Center","Show all results ({count})","Article","More places in this article: {count}","{results}, use the arrow keys to select.","{count} result","{count} results","Results for “{query}”","What are you looking for?","Showing the top {count}. Try adding another word to narrow down your search.","Try a shorter or more general term, or browse the topics below.","Type what you need help with in the box above, or browse the topics below.","Main navigation","Menu","Breadcrumbs","Tags","Search results","Language","This page has not been translated into English yet, so it is shown in Czech.","May we add a cookie to your parcel?","If you choose “Yes”, we load Google Tag Manager and, with it, Google Analytics and Foxdeli’s marketing tools, which use cookies. If you choose “No”, none of this loads and the Help Center works exactly the same.","How we handle personal data","Yes, add it","No, thanks","Current choice: Yes","Current choice: No","Leave it as is","Cookie settings","https:\u002F\u002Fhelp.foxdeli.com",[182,186,190],{"locale":183,"label":184,"href":185,"hreflang":14},"cs","Čeština","\u002Farticle\u002Fdashboard",{"locale":187,"label":188,"href":189,"hreflang":14},"en","English","\u002Fen\u002Farticle\u002Fdashboard-overview",{"locale":191,"label":192,"href":193,"hreflang":14},"de","Deutsch","\u002Fde\u002Farticle\u002Fdashboard-uebersicht",{"slug":195,"id":196,"translated":14,"title":197,"subtitle":198,"updatedAt":199,"publishedAt":198,"tags":200,"seoTitle":198,"seoDescription":198,"metaDescription":201,"topics":202,"html":213,"toc":214,"related":215,"allTopics":248},"dashboard-overview","dashboard","What you'll find on the Dashboard","","2026-10-22",[],"After you log in to Foxdeli, you land on the main page, the Dashboard. It works like a “noticeboard” that instantly gives you an up-to-date overview of the figures you track, such as the number of…",[203,208],{"slug":204,"title":205,"description":206,"icon":207},"getting-started","Getting started with Foxdeli","Here you’ll find everything you need to set up Foxdeli correctly.","\u002Fmedia\u002Ftopics\u002Fzaciname-s-foxdeli.svg",{"slug":209,"title":210,"description":211,"icon":212},"orders-and-shipments","Orders and shipments","How to work with orders and deal with possible delivery issues.","\u002Fmedia\u002Ftopics\u002Fobjednavky-a-zasilky.svg","\u003Cp>After you log in to Foxdeli, you land on the main page, the Dashboard. It works like a “noticeboard” that instantly gives you an up-to-date overview of the figures you track, such as the number of orders, clicks back to your e-shop, the number of undelivered shipments or the latest orders with issues. Below, we go through the individual blocks and explain the abbreviations.\u003C\u002Fp>\u003Cp> \u003Cspan id=\"highlight\" class=\"h-blue\">👀You'll find a more detailed overview of all events, split into a general overview, Rating, Mailing and Tracking page, in \u003Ca href=\"https:\u002F\u002Fmy.foxdeli.com\u002Fen\u002Fstatistics\">Analytics.\u003C\u002Fa>\u003C\u002Fspan>\u003C\u002Fp>\u003Cfigure class=\"w-richtext-align-fullwidth w-richtext-figure-type-image\">\u003Cdiv>\u003Cimg width=\"1848\" height=\"1427\" alt=\"\" src=\"\u002Fmedia\u002Farticles\u002Fdashboard\u002Ffile-xhdhp50rzn.png\" loading=\"lazy\">\u003C\u002Fdiv>\u003C\u002Ffigure>\u003Cp>When you hover over the chart, key information is shown \u003Cstrong>for each specific day. \u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>The figures for the same metrics are also shown below in individual tiles. By default they cover the last 30 days; you can change the period using the calendar in the top right corner.\u003C\u002Fp>\u003Cfigure class=\"w-richtext-align-fullwidth w-richtext-figure-type-image\">\u003Cdiv>\u003Cimg width=\"1908\" height=\"873\" alt=\"\" src=\"\u002Fmedia\u002Farticles\u002Fdashboard\u002Ffile-xhqoyffqy4.png\" loading=\"lazy\">\u003C\u002Fdiv>\u003C\u002Ffigure>\u003Cp>‍\u003C\u002Fp>\u003Cp>From the tiles in each area you can click through to the rest of the app: hover over a tile and a “More” button appears.\u003C\u002Fp>\u003Cfigure class=\"w-richtext-align-fullwidth w-richtext-figure-type-image\">\u003Cdiv>\u003Cimg width=\"1790\" height=\"313\" alt=\"\" src=\"\u002Fmedia\u002Farticles\u002Fdashboard\u002Ffile-jxdyxnrfrz.png\" loading=\"lazy\">\u003C\u002Fdiv>\u003C\u002Ffigure>\u003Cp>At the bottom of the Dashboard, you'll see the latest orders with issues (“Latest issues”) and the latest ratings (“Latest reviews”, covering both delivery and the e-shop). Again, the “More” button takes you straight to the relevant section.\u003C\u002Fp>\u003Cfigure class=\"w-richtext-align-fullwidth w-richtext-figure-type-image\">\u003Cdiv>\u003Cimg width=\"1892\" height=\"849\" alt=\"\" src=\"\u002Fmedia\u002Farticles\u002Fdashboard\u002Ffile-bjdjjpmefu.png\" loading=\"lazy\">\u003C\u002Fdiv>\u003C\u002Ffigure>",[],[216,219,222,225,228,231,234,237,240,243,246],{"slug":217,"title":218},"brick-and-mortar-pickup-places","Brick-and-mortar pickup places for personal pickup",{"slug":220,"title":221},"delayed-carrier-time-constraints","Delayed due to carrier time constraints – a workflow status",{"slug":223,"title":224},"order-timeline-emails-and-sms","E-mails and SMS in the order timeline",{"slug":226,"title":227},"working-with-workflow","How to turn on e-mail communication: working with Workflow",{"slug":229,"title":230},"order-issues","Order Issues",{"slug":232,"title":233},"undelivered-message-alerts","Undelivered message alerts",{"slug":235,"title":236},"withdrawal-from-contract-button","Withdrawal from contract – button in delivery e-mails",{"slug":238,"title":239},"utm-parameters-in-links","UTM parameters in links",{"slug":241,"title":242},"connecting-eshop-shoptet-module","Connecting your e-shop to Foxdeli – Shoptet module",{"slug":244,"title":245},"connecting-e-shop-shopify-app","Connecting your e-shop to Foxdeli – Shopify app",{"slug":247,"title":205},"getting-started-with-foxdeli",[249,250,255,259,260,265],{"slug":204,"title":205,"description":206,"icon":207},{"slug":251,"title":252,"description":253,"icon":254},"account-settings","Account settings","We’ll help you set up your entire account from start to finish.","\u002Fmedia\u002Ftopics\u002Fnastaveni-uctu.svg",{"slug":256,"title":47,"description":257,"icon":258},"carriers","How to connect each carrier correctly so your shipments get tracked.","\u002Fmedia\u002Ftopics\u002Fdopravci.svg",{"slug":209,"title":210,"description":211,"icon":212},{"slug":261,"title":262,"description":263,"icon":264},"emails-and-sms","E-mails and SMS","Set up e-mails and SMS for your customers with ease in the editor.","\u002Fmedia\u002Ftopics\u002Femailove-sablony.svg",{"slug":266,"title":267,"description":268,"icon":269},"track-and-trace-page","Track & Trace page","A standalone page where your customers can track their shipment.","\u002Fmedia\u002Ftopics\u002Ftrack-trace-stranka.svg"]