[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"help-site-en":3,"help-alternates":181,"help-article-en-customer-pin-code-in-email":194},{"siteName":4,"titleSuffix":5,"gtmId":6,"cookieConsent":7,"contactEmail":8,"searchPlaceholder":9,"nav":10,"footerColumns":24,"socialHeading":93,"social":94,"footerLogoUrl":111,"labels":112,"baseUrl":180},"Help Center","| Foxdeli Help Center","GTM-K7426S6",false,"info@foxdeli.com","Search the Help Center (e.g. DPD, workflow…)",[11,15,18,21],{"label":12,"url":13,"newTab":7,"hidden":7,"mobileOnly":14},"Categories","\u002F",true,{"label":16,"url":17,"newTab":7,"hidden":7,"mobileOnly":7},"What’s new","\u002Fchangelog",{"label":19,"url":20,"newTab":14,"hidden":7,"mobileOnly":7},"Developer portal","https:\u002F\u002Fapi.foxdeli.com\u002F",{"label":22,"url":23,"newTab":14,"hidden":7,"mobileOnly":7},"Foxdeli.com","https:\u002F\u002Fwww.foxdeli.com\u002F",[25,43,55,70,81],{"heading":26,"links":27},"Our 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updated:","In this article","Articles in this category","More articles in this category","More topics","Still have questions?","Contact us","Show all","Popular searches:","{count} article","{count} articles","All news","Didn’t find your answer?","Write to us, we’re happy to help.","Added","New article","Update","What’s new in Foxdeli","New Foxdeli features and new or updated guides.","Subscribe via RSS","Tag: {name}","Guides tagged {name}.","🔎 Search results","We looked everywhere but couldn’t find what you searched for.","Addressee unknown","We drove right up to the door, rang the bell and nobody answered. The page may have moved away, or there’s a typo in the address.","Go to all topics","Page not found 😔","Sent: you clicked a link","On the way: we searched every article and topic","Out for delivery: the courier is ringing at {path}","Not delivered: nobody by that name lives here","Try delivering again","Attempt 2: the courier rang twice. Still nothing.","Attempt 3: we asked the neighbors too. Nobody’s seen the page.","Attempt 4: the courier gave up and went for a coffee. Better try all topics.","Maybe you were looking for","Something went wrong","The page couldn’t be loaded. Please try again in a moment.","Search the Help Center","Show all results ({count})","Article","More places in this article: {count}","{results}, use the arrow keys to select.","{count} result","{count} results","Results for “{query}”","What are you looking for?","Showing the top {count}. Try adding another word to narrow down your search.","Try a shorter or more general term, or browse the topics below.","Type what you need help with in the box above, or browse the topics below.","Main navigation","Menu","Breadcrumbs","Tags","Search results","Language","This page has not been translated into English yet, so it is shown in Czech.","May we add a cookie to your parcel?","If you choose “Yes”, we load Google Tag Manager and, with it, Google Analytics and Foxdeli’s marketing tools, which use cookies. If you choose “No”, none of this loads and the Help Center works exactly the same.","How we handle personal data","Yes, add it","No, thanks","Current choice: Yes","Current choice: No","Leave it as is","Cookie settings","https:\u002F\u002Fhelp.foxdeli.com",[182,186,190],{"locale":183,"label":184,"href":185,"hreflang":14},"cs","Čeština","\u002Farticle\u002Fzakaznicky-pin-kod-v-e-mailu",{"locale":187,"label":188,"href":189,"hreflang":14},"en","English","\u002Fen\u002Farticle\u002Fcustomer-pin-code-in-email",{"locale":191,"label":192,"href":193,"hreflang":14},"de","Deutsch","\u002Fde\u002Farticle\u002Fkunden-pin-code-in-der-e-mail",{"slug":195,"id":196,"translated":14,"title":197,"subtitle":198,"updatedAt":199,"publishedAt":198,"tags":200,"seoTitle":198,"seoDescription":198,"metaDescription":201,"topics":202,"html":213,"toc":214,"related":215,"allTopics":270},"customer-pin-code-in-email","zakaznicky-pin-kod-v-e-mailu","Customer PIN code in the e-mail","","2025-03-27",[],"You can use a customer PIN code for in-person pickup of a shipment at your brick-and-mortar store or another of your branches. The customer sees the code right in the e-mail from your e-shop and tells…",[203,208],{"slug":204,"title":205,"description":206,"icon":207},"emails-and-sms","E-mails and SMS","Set up e-mails and SMS for your customers with ease in the editor.","\u002Fmedia\u002Ftopics\u002Femailove-sablony.svg",{"slug":209,"title":210,"description":211,"icon":212},"track-and-trace-page","Track & Trace page","A standalone page where your customers can track their shipment.","\u002Fmedia\u002Ftopics\u002Ftrack-trace-stranka.svg","\u003Cp>You can use a \u003Cstrong>customer PIN code \u003C\u002Fstrong>for \u003Cstrong>in-person pickup of a shipment\u003C\u002Fstrong> at your brick-and-mortar store or another of your branches. The customer sees the code right in the e-mail from your e-shop and tells it to the staff at the store, which is especially handy for shipments that are already paid, without cash on delivery. This way you can always be sure that no unauthorized person picks up the shipment.\u003C\u002Fp>\u003Cdiv id=\"highlight\" class=\"h-red\">Note: this is only available to e-shops with their own \u003Cstrong>API integration.\u003C\u002Fstrong>\u003C\u002Fdiv>\u003Cp>You set up the customer \u003Cstrong>PIN code in the e-mail template\u003C\u002Fstrong>, under \u003Cem>Communication -> \u003C\u002Fem>\u003Ca target=\"_blank\" href=\"https:\u002F\u002Fmy.foxdeli.com\u002Fen\u002Fbranding\u002Fmailing\" rel=\"noopener\">\u003Cem>Mailing\u003C\u002Fem>\u003C\u002Fa> on the \u003Cem>Modules\u003C\u002Fem> tab. There you switch it on and set the text and background colors.\u003C\u002Fp>\u003Cfigure class=\"w-richtext-align-fullwidth w-richtext-figure-type-image\">\u003Cdiv>\u003Cimg width=\"1906\" height=\"761\" alt=\"\" src=\"\u002Fmedia\u002Farticles\u002Fzakaznicky-pin-kod-v-e-mailu\u002Ffile-mku9fxnirf.png\" loading=\"lazy\">\u003C\u002Fdiv>\u003C\u002Ffigure>",[],[216,219,222,225,228,231,234,237,240,243,246,249,252,255,258,261,264,267],{"slug":217,"title":218},"billing-address-by-delivery-method","Billing address in e-mails by delivery method",{"slug":220,"title":221},"campaigns","Campaigns – a banner in e-mails and on the Track & Trace page",{"slug":223,"title":224},"duplicating-templates-campaigns-workflows","Duplicating templates, campaigns and workflows",{"slug":226,"title":227},"order-timeline-emails-and-sms","E-mails and SMS in the order timeline",{"slug":229,"title":230},"emoji-in-editors","Emoji in the e-mail, Track & Trace and SMS editors",{"slug":232,"title":233},"fallback-sms","Fallback SMS when an e-mail doesn't arrive",{"slug":235,"title":236},"orders-in-seznam-email","Orders in the Seznam Email order overview",{"slug":238,"title":239},"delivery-email-preview-text","Preview text of delivery e-mails",{"slug":241,"title":242},"sending-emails-from-own-domain","Sending e-mails from your own domain (DKIM verification)",{"slug":244,"title":245},"sms-statistics","SMS statistics",{"slug":247,"title":248},"sms-to-customers","SMS to customers",{"slug":250,"title":251},"withdrawal-from-contract-button","Withdrawal from contract – button in delivery e-mails",{"slug":253,"title":254},"recommended-products","Recommended products",{"slug":256,"title":257},"utm-parameters-in-links","UTM parameters in links",{"slug":259,"title":260},"payment-details-in-order-summary","Payment details in the order summary",{"slug":262,"title":263},"email-attachments","Attachments in e-mails",{"slug":265,"title":266},"auto-fill-data-in-email-subject","Auto-filling data in the e-mail subject",{"slug":268,"title":269},"info-banner","Info banner",[271,276,281,285,290,291],{"slug":272,"title":273,"description":274,"icon":275},"getting-started","Getting started with Foxdeli","Here you’ll find everything you need to set up Foxdeli correctly.","\u002Fmedia\u002Ftopics\u002Fzaciname-s-foxdeli.svg",{"slug":277,"title":278,"description":279,"icon":280},"account-settings","Account settings","We’ll help you set up your entire account from start to finish.","\u002Fmedia\u002Ftopics\u002Fnastaveni-uctu.svg",{"slug":282,"title":47,"description":283,"icon":284},"carriers","How to connect each carrier correctly so your shipments get tracked.","\u002Fmedia\u002Ftopics\u002Fdopravci.svg",{"slug":286,"title":287,"description":288,"icon":289},"orders-and-shipments","Orders and shipments","How to work with orders and deal with possible delivery issues.","\u002Fmedia\u002Ftopics\u002Fobjednavky-a-zasilky.svg",{"slug":204,"title":205,"description":206,"icon":207},{"slug":209,"title":210,"description":211,"icon":212}]