# Customer PIN code in the e-mail

- URL: https://help.foxdeli.com/en/article/customer-pin-code-in-email
- Updated: 2025-03-27
- Topics: [E-mails and SMS](https://help.foxdeli.com/en/topic/emails-and-sms), [Track & Trace page](https://help.foxdeli.com/en/topic/track-and-trace-page)

You can use a **customer PIN code** for **in-person pickup of a shipment** at your brick-and-mortar store or another of your branches. The customer sees the code right in the e-mail from your e-shop and tells it to the staff at the store, which is especially handy for shipments that are already paid, without cash on delivery. This way you can always be sure that no unauthorized person picks up the shipment.

> Note: this is only available to e-shops with their own **API integration.**

You set up the customer **PIN code in the e-mail template**, under _Communication ->_ [_Mailing_](https://my.foxdeli.com/en/branding/mailing) on the _Modules_ tab. There you switch it on and set the text and background colors.

![](https://help.foxdeli.com/media/articles/zakaznicky-pin-kod-v-e-mailu/file-mku9fxnirf.png)